I ordered something from one of my suppliers (U&G Fabrics) and paid for it in full. I have an official sales order btw. My supplier gets back to me and says they made a mistake with pricing, and that they cannot deliver until I pay in the balance. I've now spoken with the NATIONAL OPERATIONS MANAGER who is basically laughing behind my back and not responding to mails. How do I proceed? Who should I now have get involved here? For 2 weeks he hasn't even responded to ANY of my mails, or taken any of this seriously... and I've been mailing him every 2nd day since.
I need the goods in order to complete my order and make my customer happy, but if I pay in the extra amount I will have lost my legal standing. What are my legal options here? Will getting a lawyer involved be a costly affair? I would drive there and kick his ass myself, but their offices are in KZN
I need the goods in order to complete my order and make my customer happy, but if I pay in the extra amount I will have lost my legal standing. What are my legal options here? Will getting a lawyer involved be a costly affair? I would drive there and kick his ass myself, but their offices are in KZN