Some advise please:
My father sent an important email to Company A using the email address that Company A provided. Company A claims to not have received the email. They ask if he got an auto-reply from their system to confirm that they received the email but he is not sure if he did. There?s a strong possibility that he may have deleted the auto-reply message, if it was sent to begin with.
Now, my father can obviously prove that he sent the email by forwarding it from his Sent Items folder. Isn?t this sufficient proof that the initial email was sent?
I don?t see how, from his side, he can prove that the email was received, nor expected to explain why the email wasn?t received, as claimed. What does the law have to say about these sorts of situations?
My father sent an important email to Company A using the email address that Company A provided. Company A claims to not have received the email. They ask if he got an auto-reply from their system to confirm that they received the email but he is not sure if he did. There?s a strong possibility that he may have deleted the auto-reply message, if it was sent to begin with.
Now, my father can obviously prove that he sent the email by forwarding it from his Sent Items folder. Isn?t this sufficient proof that the initial email was sent?
I don?t see how, from his side, he can prove that the email was received, nor expected to explain why the email wasn?t received, as claimed. What does the law have to say about these sorts of situations?
