Non-delivery of Fully Paid-for Goods

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PaganMcLoud

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I ordered something from one of my suppliers (U&G Fabrics) and paid for it in full.  I have an official sales order btw.  My supplier gets back to me and says they made a mistake with pricing, and that they cannot deliver until I pay in the balance.  I've now spoken with the NATIONAL OPERATIONS MANAGER who is basically laughing behind my back and not responding to mails.  How do I proceed? Who should I now have get involved here?  For 2 weeks he hasn't even responded to ANY of my mails, or taken any of this seriously... and I've been mailing him every 2nd day since. 

I need the goods in order to complete my order and make my customer happy, but if I pay in the extra amount I will have lost my legal standing.  What are my legal options here?  Will getting a lawyer involved be a costly affair?  I would drive there and kick his ass myself, but their offices are in KZN
 
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