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Vodacom's customer grading system...
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<blockquote data-quote="PearlJam" data-source="post: 96196" data-attributes="member: 824"><p>ROFL!!!</p><p></p><p>I can't believe they use that!</p><p></p><p>I am all for a segmented approach to doing business, but to have a segment called "Low Value Customer" is crazy. </p><p></p><p>Chuck out all the "Low Value Customers" and they won't be where they are now.</p><p></p><p>I wonder if they will share their segmentation model with a consumer? What is "Value" in their eyes?</p></blockquote><p></p>
[QUOTE="PearlJam, post: 96196, member: 824"] ROFL!!! I can't believe they use that! I am all for a segmented approach to doing business, but to have a segment called "Low Value Customer" is crazy. Chuck out all the "Low Value Customers" and they won't be where they are now. I wonder if they will share their segmentation model with a consumer? What is "Value" in their eyes? [/QUOTE]
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