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FNB sheer incompetency - fraud case - cleaned bank accounts
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<blockquote data-quote="LouisF" data-source="post: 1126027" data-attributes="member: 20216"><p>Contact the ombudsman.</p><p>A friend of mine withdrew cash from an ABSA OTM and, when moving away, a guy standing in the alcove at the bank,s entance said the transaction is shown as incomplete on the ATM screen. He went back and according to him he chose the option to end the transaction a number of times in succession. A short while later that day he wanted to pay for something at some shop using his debit card, just to discover to his utter dismay that both his debit and his credit accounts as well as his savings account where depleted entirely. When he went to his bank to report the incident he was told quite clearly that they cannot help him. He contacted the relative ombudsman and by the end of the following month or there abouts the ombudsman ruled in his favour and ABSA refunded him to the fulle extent of the money stolen. Poor guy is a pensioner over 80 years of age and it was a challenge for them to survive financially until they got the money back.</p></blockquote><p></p>
[QUOTE="LouisF, post: 1126027, member: 20216"] Contact the ombudsman. A friend of mine withdrew cash from an ABSA OTM and, when moving away, a guy standing in the alcove at the bank,s entance said the transaction is shown as incomplete on the ATM screen. He went back and according to him he chose the option to end the transaction a number of times in succession. A short while later that day he wanted to pay for something at some shop using his debit card, just to discover to his utter dismay that both his debit and his credit accounts as well as his savings account where depleted entirely. When he went to his bank to report the incident he was told quite clearly that they cannot help him. He contacted the relative ombudsman and by the end of the following month or there abouts the ombudsman ruled in his favour and ABSA refunded him to the fulle extent of the money stolen. Poor guy is a pensioner over 80 years of age and it was a challenge for them to survive financially until they got the money back. [/QUOTE]
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FNB sheer incompetency - fraud case - cleaned bank accounts
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