I like to support local business, but.
The following is an e-mail conversation I had with a local vinyl record supplier. The context is I went onto their web site and saw an LP that I liked advertised at R 290. I then clicked on the to order button which sent me the following e-mail.
"Good day
I am interrested in a copy of:
Title: All the roadrunning
Artist: Mark Knopfler and Emmylou Harris
I have read and understand the terms and conditions. I understand that a deposit of at least R100.00 of the total amount is payable before an order will be accepted.
I confirm that I have read and understood the Purchasing Policy and Disclaimer.
Best regards"
The disclaimer says, inter alia, that purchase price is subject to exchange rate fluctuations.
I press send and get this reply:
can do, R100 deposit, bank details on website, plse bear in mind price fluctuates with dollar, we do our best(and the best that is posssible),
Thx
to which I reply as follows:
Hi
On what exchange rate is the current list price of R 290 based?
Which I think is a reasonable question given that the price I pay will be subject to fluctuation. The response is as follows:
Cant give you exact price, if thats problem rather leave, at $35 plus shipping and vat it will be approx R370
been in print 2 years,
My response is as follows:
Hi
I have already paid the deposit of R 100.
I accept the revised price on this order, but do you not think that advertising a product at R 290 when you actually expect it to come to R 370 (a 30% increase) is misleading?
Regards
and the response is:
No I don't, as this website is not updated for pricing every day, or even every year! We don't have the man power or resources, if we did I would add R100 on each LP to cover it!
Once again, I do my best, if that doesn't meet with your requirements you are more than welcome to buy elsewhere,
Well what can I say. Is this just me or does this suck.
Regards
M
BTW, I have removed names to protect identities
The following is an e-mail conversation I had with a local vinyl record supplier. The context is I went onto their web site and saw an LP that I liked advertised at R 290. I then clicked on the to order button which sent me the following e-mail.
"Good day
I am interrested in a copy of:
Title: All the roadrunning
Artist: Mark Knopfler and Emmylou Harris
I have read and understand the terms and conditions. I understand that a deposit of at least R100.00 of the total amount is payable before an order will be accepted.
I confirm that I have read and understood the Purchasing Policy and Disclaimer.
Best regards"
The disclaimer says, inter alia, that purchase price is subject to exchange rate fluctuations.
I press send and get this reply:
can do, R100 deposit, bank details on website, plse bear in mind price fluctuates with dollar, we do our best(and the best that is posssible),
Thx
to which I reply as follows:
Hi
On what exchange rate is the current list price of R 290 based?
Which I think is a reasonable question given that the price I pay will be subject to fluctuation. The response is as follows:
Cant give you exact price, if thats problem rather leave, at $35 plus shipping and vat it will be approx R370
been in print 2 years,
My response is as follows:
Hi
I have already paid the deposit of R 100.
I accept the revised price on this order, but do you not think that advertising a product at R 290 when you actually expect it to come to R 370 (a 30% increase) is misleading?
Regards
and the response is:
No I don't, as this website is not updated for pricing every day, or even every year! We don't have the man power or resources, if we did I would add R100 on each LP to cover it!
Once again, I do my best, if that doesn't meet with your requirements you are more than welcome to buy elsewhere,
Well what can I say. Is this just me or does this suck.
Regards
M
BTW, I have removed names to protect identities