HDMI CEC handshake issues

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beats999

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Hi all. Compliments! Experiencing issues with Arc. My setup as follows. Samsung Q60r, Denon x2400, Nvidia shield and Ps4 . I upgraded my hdmi cables to high speed. Denon hdcp out to TV Arc port. Then shield and ps4 connected to inputs. Arc settings enabled on all devices. So if I switch the shield on, I don't have any issues. Tv switches on as well as receiver, happy days. Problem starts if I switch only TV on. No other devices switch on. My plan is to use the Samsung remote so need this to work. If I try first turning receiver on, no other devices turn on..weird thing is, if I turn the TV off, all devices turn off. Very frustrating.

Please help. Thanks

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