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Audio and Video Talk
General Discussion
The future of hifi in SA; is the industry running on empty or ?
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<blockquote data-quote="Sound_Hound_SA" data-source="post: 1102353" data-attributes="member: 22921"><p>I agree fully, some of the prices that come to me from customers have been butchered so badly that there is literally no to little dealer profits, which makes me wonder why are all the dealers fighting each other to make a measly R200 - R500 ? Is it customer loyalty ? But I ask myself loyalty at the costs of your business making zero profits. Quite honestly I firmly believe the originating dealer who assists the customer is the one who should make the sale at times I have internal conflict in taking away that business however it is a cut throat industry this AV World, so does that mean I have to be cut throat to make it work ? </p><p></p><p>I was told by one of my suppliers than customers go to 4 to 5 dealers before pulling the trigger of course they pick this up because those 4 to 5 dealers called them to ask for stock. So then how can one take a sale expecting to gain customer loyalty!!!</p><p></p><p>I dont think the AV industry will run dry or go empty just the way in works in SA is a total different ball game. </p><p></p><p></p><p>Online just makes things a whole lot worse</p></blockquote><p></p>
[QUOTE="Sound_Hound_SA, post: 1102353, member: 22921"] I agree fully, some of the prices that come to me from customers have been butchered so badly that there is literally no to little dealer profits, which makes me wonder why are all the dealers fighting each other to make a measly R200 - R500 ? Is it customer loyalty ? But I ask myself loyalty at the costs of your business making zero profits. Quite honestly I firmly believe the originating dealer who assists the customer is the one who should make the sale at times I have internal conflict in taking away that business however it is a cut throat industry this AV World, so does that mean I have to be cut throat to make it work ? I was told by one of my suppliers than customers go to 4 to 5 dealers before pulling the trigger of course they pick this up because those 4 to 5 dealers called them to ask for stock. So then how can one take a sale expecting to gain customer loyalty!!! I dont think the AV industry will run dry or go empty just the way in works in SA is a total different ball game. Online just makes things a whole lot worse [/QUOTE]
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Audio and Video Talk
General Discussion
The future of hifi in SA; is the industry running on empty or ?
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