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Samsung products and quality assurance
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<blockquote data-quote="petek" data-source="post: 88308" data-attributes="member: 1924"><p>Clearwater Mall branch. Been window shopping there for years and was always on friendly terms with the guy before I bought.</p><p></p><p>While the first 6 months really blew my mind, in terms of waiting so long (which I thought was Samsung's fault and it was not), I was happy with the service when the first exchange happened. At the same time I was also waiting on one speaker exchange because the bottom corner was damaged. Guy came out to my house to do the speaker exchange and the new one was even worse. Beautiful top and sides but bottom corners are not strong enough and I expected better for the price. He also redid my calibration after my Onkyo AVR lost all its settings.</p><p></p><p>So in summary, the service went from "good", despite the 6 month wait, to "very bad" as he simply decided to ignore me from 2 months ago hoping I would go away.</p></blockquote><p></p>
[QUOTE="petek, post: 88308, member: 1924"] Clearwater Mall branch. Been window shopping there for years and was always on friendly terms with the guy before I bought. While the first 6 months really blew my mind, in terms of waiting so long (which I thought was Samsung's fault and it was not), I was happy with the service when the first exchange happened. At the same time I was also waiting on one speaker exchange because the bottom corner was damaged. Guy came out to my house to do the speaker exchange and the new one was even worse. Beautiful top and sides but bottom corners are not strong enough and I expected better for the price. He also redid my calibration after my Onkyo AVR lost all its settings. So in summary, the service went from "good", despite the 6 month wait, to "very bad" as he simply decided to ignore me from 2 months ago hoping I would go away. [/QUOTE]
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Audio and Video Talk
General Discussion
Samsung products and quality assurance
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