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Samsung products and quality assurance
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<blockquote data-quote="petek" data-source="post: 77436" data-attributes="member: 1924"><p>Cool, then I am getting somewhere. I found other cases around the world where Samsung were swapping the B850 for the C7000 and I was worried about ending up with a lesser TV in the form of the C6500.</p><p></p><p>Now...as far as the refund option goes, what do you think about this, assuming my retailer can get it for me:</p><p></p><p>http://www.panasonic.com/business/plasma/plasmas.asp</p><p></p><p>Specs: http://www.panasonic.com/business/plasma/pdf/PF20Series_2010REV.pdf</p><p></p><p>Someone gave me a heads up about this panel as an alternative to the retail VT20.</p><p></p><p>Other alternative is to upgrade to the C7000, if anything for the real black filter and motion judder canceller.</p><p></p><p>***</p><p></p><p>One more thing I wanted to add, I'm now not so sure if Samsung are to blame at all. I'm wondering if this is more a break down in communications between my retailer and Samsung's warranty agents. I thought it fair to add this since I'm now talking to people at Samsung who are actually working with me and willing to answer my questions. If only I had known this when I had problems in Week 1 so that I could have ommunicated with Samsung directly.</p></blockquote><p></p>
[QUOTE="petek, post: 77436, member: 1924"] Cool, then I am getting somewhere. I found other cases around the world where Samsung were swapping the B850 for the C7000 and I was worried about ending up with a lesser TV in the form of the C6500. Now...as far as the refund option goes, what do you think about this, assuming my retailer can get it for me: http://www.panasonic.com/business/plasma/plasmas.asp Specs: http://www.panasonic.com/business/plasma/pdf/PF20Series_2010REV.pdf Someone gave me a heads up about this panel as an alternative to the retail VT20. Other alternative is to upgrade to the C7000, if anything for the real black filter and motion judder canceller. *** One more thing I wanted to add, I'm now not so sure if Samsung are to blame at all. I'm wondering if this is more a break down in communications between my retailer and Samsung's warranty agents. I thought it fair to add this since I'm now talking to people at Samsung who are actually working with me and willing to answer my questions. If only I had known this when I had problems in Week 1 so that I could have ommunicated with Samsung directly. [/QUOTE]
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