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Onkyo Warranty in SA
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<blockquote data-quote="MIDI" data-source="post: 1088511" data-attributes="member: 15477"><p>Hi guys, just an update in case it helps anyone.</p><p></p><p>PlanetWorld confirmed the unit is not under warranty, so it appears Onkyo warranty is not 2 years according to them - when I spoke to Flippie I didn't confirm the exact warranty period, but I'm guessing it's 1 year then. They also quoted R7.4k to replace the HDMI control board, with a 6 months wait <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /> so not the best start to the year. </p><p></p><p>Their assessment did note that the damage is consistent with lightning/surge damage (which is odd since I have two surge arrestors in place before the AV equipment), so I'll be checking whether I can claim from insurance.</p><p></p><p>Thanks for all the help/input.</p></blockquote><p></p>
[QUOTE="MIDI, post: 1088511, member: 15477"] Hi guys, just an update in case it helps anyone. PlanetWorld confirmed the unit is not under warranty, so it appears Onkyo warranty is not 2 years according to them - when I spoke to Flippie I didn't confirm the exact warranty period, but I'm guessing it's 1 year then. They also quoted R7.4k to replace the HDMI control board, with a 6 months wait :( so not the best start to the year. Their assessment did note that the damage is consistent with lightning/surge damage (which is odd since I have two surge arrestors in place before the AV equipment), so I'll be checking whether I can claim from insurance. Thanks for all the help/input. [/QUOTE]
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Onkyo Warranty in SA
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