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General Discussion
On Service and potential-buyer reactions
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<blockquote data-quote="Cleansound" data-source="post: 18517"><p>Siphiwe</p><p></p><p>Wayne is a super guy and his customer care is unrivaled, he takes time to come back to you, but that's Wayne ;D ;D</p><p>He mailed me earlier as he has taken a big concern in your problem, I asked him if I could post his mail, he was happy.</p><p>Here is his response:</p><p></p><p><strong>"I have sent an e-mail to Siphiwe and we are collecting the unit today with our couriers and it will come back to us for immediate service and attention. It will subsequently be delivered back at our cost and there is not charge to him for any of the work that will be performed or the courier charges. I trust that this will sort out the problem."</strong></p><p>I trust you got your mail.</p></blockquote><p></p>
[QUOTE="Cleansound, post: 18517"] Siphiwe Wayne is a super guy and his customer care is unrivaled, he takes time to come back to you, but that's Wayne ;D ;D He mailed me earlier as he has taken a big concern in your problem, I asked him if I could post his mail, he was happy. Here is his response: [b]"I have sent an e-mail to Siphiwe and we are collecting the unit today with our couriers and it will come back to us for immediate service and attention. It will subsequently be delivered back at our cost and there is not charge to him for any of the work that will be performed or the courier charges. I trust that this will sort out the problem."[/b] I trust you got your mail. [/QUOTE]
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On Service and potential-buyer reactions
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