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Now that is what I call customer service
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<blockquote data-quote="xumbug" data-source="post: 67776" data-attributes="member: 707"><p>Let me tell you my story,</p><p></p><p>Yesterday, I phoned Schalk and said that i need a Black Widow stereo power amp asap, his reply was that it would take a couple of months as there was a large back log of orders (good for you my ol friend) any way i said that was a pity as i would really like one for another system right away, but would be willing to wait. At about nine o clock last night I received an SMS saying "GOT ONE FOR YOU" black and with a Genesis face plate. Talk about pulling a rabbit out of a hat, you are the best Schalk and as Mike has pointed out, you always go the extra mile. To you mike - What a lovely piece of engineering the Genesis is <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /> I just love this thing and knowing that it is South African born and bread is a bonus <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></p><p></p><p>Stuart</p></blockquote><p></p>
[QUOTE="xumbug, post: 67776, member: 707"] Let me tell you my story, Yesterday, I phoned Schalk and said that i need a Black Widow stereo power amp asap, his reply was that it would take a couple of months as there was a large back log of orders (good for you my ol friend) any way i said that was a pity as i would really like one for another system right away, but would be willing to wait. At about nine o clock last night I received an SMS saying "GOT ONE FOR YOU" black and with a Genesis face plate. Talk about pulling a rabbit out of a hat, you are the best Schalk and as Mike has pointed out, you always go the extra mile. To you mike - What a lovely piece of engineering the Genesis is :) I just love this thing and knowing that it is South African born and bread is a bonus ;) Stuart [/QUOTE]
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Now that is what I call customer service
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