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MTN Billing Issue - When to involve a lawyer
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<blockquote data-quote="PvA" data-source="post: 839594" data-attributes="member: 13396"><p>G'day all,</p><p></p><p>So MTN owes me more than R10k. Long story, which can be read here:</p><p>https://www.hellopeter.com/mtn/reviews/mtn-accountsfinance-dept-disaster-2456147</p><p></p><p>They might be trying to solve the issue, or they might not... Not replying to my e-mails, or the hellopeter review. When I phone, they come to the conclusion that it is a billing system issue that is going to take time to sort out, and that they will phone me back.</p><p></p><p>What does one do in such a situation? The MTN complaints e-mail address bounces. I have even tried tweeting them.</p></blockquote><p></p>
[QUOTE="PvA, post: 839594, member: 13396"] G'day all, So MTN owes me more than R10k. Long story, which can be read here: https://www.hellopeter.com/mtn/reviews/mtn-accountsfinance-dept-disaster-2456147 They might be trying to solve the issue, or they might not... Not replying to my e-mails, or the hellopeter review. When I phone, they come to the conclusion that it is a billing system issue that is going to take time to sort out, and that they will phone me back. What does one do in such a situation? The MTN complaints e-mail address bounces. I have even tried tweeting them. [/QUOTE]
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MTN Billing Issue - When to involve a lawyer
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