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Luno / Ethereum issue 25th November.
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<blockquote data-quote="Dolby" data-source="post: 821531" data-attributes="member: 17"><p>I've learnt that as well, now though.</p><p></p><p>I think the biggest issue is that they maintain that the final price is displayed on the screen before you do the transaction. This never happens - you see one price, and pay another. They are adamant that <em>everyone</em> involved just happened to miss this final price and we all agreed. They've had to generate a copy/paste reply that includes : </p><p></p><p><em>'Note that we always show the final price you are paying and the amount you are receiving for each transaction. Sadly, it seems that you agreed to transactions at those high rates'</em></p><p></p><p>Also come in the same 10 days that Luno had really bad luck with IT ... every day we get a mail with mail delays, trade delays, pending issues, backlogs etc etc etc.</p></blockquote><p></p>
[QUOTE="Dolby, post: 821531, member: 17"] I've learnt that as well, now though. I think the biggest issue is that they maintain that the final price is displayed on the screen before you do the transaction. This never happens - you see one price, and pay another. They are adamant that [i]everyone[/i] involved just happened to miss this final price and we all agreed. They've had to generate a copy/paste reply that includes : [i]'Note that we always show the final price you are paying and the amount you are receiving for each transaction. Sadly, it seems that you agreed to transactions at those high rates'[/i] Also come in the same 10 days that Luno had really bad luck with IT ... every day we get a mail with mail delays, trade delays, pending issues, backlogs etc etc etc. [/QUOTE]
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Luno / Ethereum issue 25th November.
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