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How good is Afrihost's support?
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<blockquote data-quote="mr_b" data-source="post: 1046316" data-attributes="member: 21859"><p>In my opinion the question is wrong... it should be... </p><p></p><p>How bad is Afrihost's support?</p><p></p><p>Back in the days of ADSL/VDSL my then employer used them as internet ISP... the big issue wasn't so much the bad support, but more the fact that when something went wrong, which happened too frequently, you simply couldn't get through on their "support" lines. At the time I did a little research and found out that their available bandwidth was woefully too little for their large subscriber base. Needless to say we moved away from them to Webafrica... paid a little more, but well worth the improved support! </p><p></p><p>Personally I'm subscribed to Cool Ideas for Vumatel fibre and so far I've only had to make 1 support call, which turned out to be a Vumatel issue.</p></blockquote><p></p>
[QUOTE="mr_b, post: 1046316, member: 21859"] In my opinion the question is wrong... it should be... How bad is Afrihost's support? Back in the days of ADSL/VDSL my then employer used them as internet ISP... the big issue wasn't so much the bad support, but more the fact that when something went wrong, which happened too frequently, you simply couldn't get through on their "support" lines. At the time I did a little research and found out that their available bandwidth was woefully too little for their large subscriber base. Needless to say we moved away from them to Webafrica... paid a little more, but well worth the improved support! Personally I'm subscribed to Cool Ideas for Vumatel fibre and so far I've only had to make 1 support call, which turned out to be a Vumatel issue. [/QUOTE]
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