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DSTV cut me off - again
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<blockquote data-quote="Stereosane" data-source="post: 896372" data-attributes="member: 15006"><p>I had the same issue, when I went on holiday I asked to be disconnected, they forgot and then billed me. I refused to pay and asked them to check with the agent as they are supposed to fill out a form to agree to been temp disconnected for a month. They still kept on cutting me off for over a year every single month, I had to phone and I had to be extremely aggressive before they actually took the time to fix it, I demanded to speak to a manager and not a telle sales consultant. </p><p></p><p>I still get pretty pissed thinking about it, the amount of calls and petrol riding to the agents trying to resolve the issue for 12 months!!</p><p></p><p>Good luck, I hope you come right soon :thumbs:</p></blockquote><p></p>
[QUOTE="Stereosane, post: 896372, member: 15006"] I had the same issue, when I went on holiday I asked to be disconnected, they forgot and then billed me. I refused to pay and asked them to check with the agent as they are supposed to fill out a form to agree to been temp disconnected for a month. They still kept on cutting me off for over a year every single month, I had to phone and I had to be extremely aggressive before they actually took the time to fix it, I demanded to speak to a manager and not a telle sales consultant. I still get pretty pissed thinking about it, the amount of calls and petrol riding to the agents trying to resolve the issue for 12 months!! Good luck, I hope you come right soon :thumbs: [/QUOTE]
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DSTV cut me off - again
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