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Not sure why I'm finding this so hard to find, but who are the agents for Monitor Audio speakers in SA? Where would I take a faulty speaker for servicing? TIA

So to cut a long story short, on the 28th of December 2017 I cancelled an order placed and paid for on the 25th of December 2017. They acknowledged the cancellation request and requested banking details to process a refund, once they had confirmed the payment on their end. I was told the admin...