USB hub problems with Dell XPS 15

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chrisc

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Have a Dell XPS.  This machine has 1 x USB3 port and 1 x USB-C port.  Its running Windows 11

Attached to the USB3 port is a 4-port hub.  There is a light that comes on when it starts.  Plugged into the hub is a wireless mouse receiver and a DAC.  Both work fine

But attach a hard drive (a USB powered drive or a drive with an external PSU) and the machine does not see them.  The USB external drive spins up

Plug the drives in directly, there is no problem. 

Looked at Windows Tools, Administrative Tools, Computer Management and Disk Management and nothing shows up

Been looking for solutions in various places, but none of the suggestions make any difference

Plug the hub into a desktop, all is well

Any suggestions please?
 

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