Retrieving Token number for pre paid electricity

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chrisflex

R.I.P. 23 March 2022
Joined
Aug 28, 2010
Messages
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Paid for some pre electricity online via ABSA

Some some reason I did not receive the token number, my account shows the transaction was successful.

How do I get either ABSA reverse the translation or the pre paid guys to issue me the token number?
 

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