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ABSA sucks (and rocks at the same time), any suggestions for a better bank?
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<blockquote data-quote="chrisc" data-source="post: 1119662" data-attributes="member: 746"><p>I wrote this as a reply to a similar thread on MyBB:</p><p></p><p>May have been mentioned before, but incompetent bank officials who become aggressive when you point out their failings are extremely irritating</p><p></p><p>My neighbour (83) was told by ABSA recently that no more EFTs at the bank, she must henceforth use Internet banking</p><p></p><p>I registered her on-line to find the payment limit set to R0. Phone call said a bank visit needed. 45 mins in front of this cadre who kept asking his colleague what to do. He brushed aside the printed sheet I gave him</p><p></p><p>After 30 mins of this, I asked him if it was his first day at work. He glared at me, got up and walked off in a huff. A lady took over and said it was all done</p><p></p><p>Get home to find payment limit still set to R0. I called the bank and really gave it stick</p><p></p><p>The bank's excuse - she did not specify the limit. Yet on the printed sheet I took along (she is 95% deaf and cannot lip read very well), I specified a R10k payment limit</p><p></p><p>Another bank visit required</p></blockquote><p></p>
[QUOTE="chrisc, post: 1119662, member: 746"] I wrote this as a reply to a similar thread on MyBB: May have been mentioned before, but incompetent bank officials who become aggressive when you point out their failings are extremely irritating My neighbour (83) was told by ABSA recently that no more EFTs at the bank, she must henceforth use Internet banking I registered her on-line to find the payment limit set to R0. Phone call said a bank visit needed. 45 mins in front of this cadre who kept asking his colleague what to do. He brushed aside the printed sheet I gave him After 30 mins of this, I asked him if it was his first day at work. He glared at me, got up and walked off in a huff. A lady took over and said it was all done Get home to find payment limit still set to R0. I called the bank and really gave it stick The bank's excuse - she did not specify the limit. Yet on the printed sheet I took along (she is 95% deaf and cannot lip read very well), I specified a R10k payment limit Another bank visit required [/QUOTE]
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ABSA sucks (and rocks at the same time), any suggestions for a better bank?
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